Refund Policy

At Bonavita Art Galleria, we take pride in the quality of our products. Due to the made-to-order nature of our items, we do not accept returns or offer refunds for reasons such as incorrect size, change of mind, or buyer's remorse.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 14 days of delivery by emailing bonavitagalleria@gmail.com.

Please include:

• Your order number

• A description of the issue

• Clear photos of the damaged or incorrect item

Once we review your request, we will gladly provide a replacement or issue a full refund at no additional cost if the claim is approved.

Refund Processing

Approved refunds will be issued to your original payment method within 5–10 business days after your claim has been reviewed and approved.

If you have any questions, please contact us at bonavitagalleria@gmail.com. We're committed to making things right if there's an issue with your order.